Privacy Policy (GDPR)
Privacy Policy
This privacy policy explains how TCGBoxShop.com handles customer data for orders, support and secure checkout.
Information we collect
When you place an order, we collect the information needed to process and ship it, such as name, email address, shipping address, order details and support messages.
Payment information
Payments are completed through EcomTrade24 Pay. TCGBoxShop does not store card numbers, bank login details, wallet seed phrases or private keys. We receive the payment status information required to process the order.
How we use your data
We use your data to create and manage orders, provide customer support, arrange shipping, handle returns, prevent abuse and comply with legal obligations.
Support and communication
We may contact you about your order, payment status, shipping updates, support requests or legally required notices.
Data security
We use secure website infrastructure and limit payment handling to the secure EcomTrade24 Pay checkout flow. Never share passwords, PINs, seed phrases or private keys with anyone claiming to represent TCGBoxShop.
Contact
For privacy questions, contact [email protected].