Retur & Refunds Policy for TCGBoxShop.com

Retur

At TCGBoxShop.com, we strive to ensure that our customers are fully satisfied with their purchases. If you are not satisfied with your purchase, you may return it under the following conditions:

1. Behörighet för retur:
   • Objekt måste returneras inom 14 dagar från inköpsdatum.
   • Objekt måste vara i sitt original, oöppnad förpackning och i samma skick som när du fick dem.
   • Inköpsbevis (beställningsbekräftelse eller kvitto) krävs för alla returer.
2. Non-Returnable Items:
   • Opened or used items.
   • Digital products and services.
   • Gift cards.
   • Sealed Products
3. Return Process:
   • Contact our customer service team at [email protected] to initiate a return.
   • You will receive instructions on how to return your item(s).
   • Please ensure the item(s) are securely packaged to prevent damage during return shipping.
4. Return Shipping Costs:
   • The customer is responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item sent).

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 arbetsdagar.

1. Refund Methods:
   • Banköverföring: Refunds will be credited back to your bank account. Please provide us with your bank details for the transfer.
   • Crypto Pay: Refunds will be issued in cryptocurrency to the wallet address you provide.
2. Refund Amount:
   • The refund amount will include the cost of the item(s) returned but will exclude any original shipping costs.
   • If the return is due to a mistake on our part, the refund amount will include the original shipping costs.
3. Bearbetningstid:
   • Refunds are typically processed within 10 business days of receipt and inspection of the returned item(s).

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] with details and photos of the damage or defect. We will arrange for a replacement or refund as quickly as possible.

Kontakta oss

If you have any questions about our Returns & Återbetalningspolicy, Vänligen kontakta oss på service@TCGBoxShop.com.

---

By placing an order on TCGBoxShop.com, you agree to this Returns & Återbetalningspolicy. We reserve the right to amend this policy at any time without prior notice. Any changes will be posted on this page.